shipping policy

Q: WHEN WILL MY ORDER SHIP?

A: Ground Orders received by 2:00PM (PST), Monday-Friday, will be processed the same day and ship within 3 days in most cases. Next Day Air and 2nd Day Air will ship same day if received by 2:00 PM. (PST), however, no guarantees are made. All orders will ship within 3 business days unless noted otherwise.

Note: We will not be liable for delays in shipping caused by external causes (i.e. natural disasters, acts of terrorism, traffic accidents, etc.) or delays caused by the shipper (FedEx, UPS or USPS).

Q: HOW ARE SHIPPING PRICES CALCULATED?

A: Shipping prices are based on weight, and passed on directly from UPS.

Q: DO YOU SHIP TO P.O. BOX ADDRESSES?

A: We do not ship to P.O. boxes at this time.

Q: WHICH CARRIER WILL YOU USE TO SHIP MY ORDER?

A: We ship via UPS, Federal Express (FedEx) or US Postal Service (USPS) for domestic orders including Alaska, Hawaii, Guam, Puerto Rico, and the Virgin Islands. The website defaults to using UPS but you can specify the shipping method you'd like to use in the notes section upon checkout.